Wiens tells us that the tools are ready to ship worldwide.Microsoft Exchange disaster recovery software. We’re still trying to gauge demand from the professional community.” When asked if iFixit plans to sell the tools to all customers, Wiens responded, “Our hope is to make these available to the general public, but we don’t have timing that we can announce right now.
These tools are, unfortunately, only for newer Surface devices like the cracking-prone Surface Laptop 3 (2019) and newer, the easier-to-fix Surface Pro X (2019), the business / education-exclusive Surface Pro 7 plus (2021), and Surface Pro 8 (2021). “We were skeptical,” Weins told us, “but Microsoft has consistently stuck with it, and they have systematically worked to improve the repairability of their products.” He also says Microsoft shared best practices for repairing its Surface products and that the knowledge will be shared in the repair guides. This comes at a time when companies like Apple are also working to improve repairability options for customers. Wiens mentioned how vocal iFixit had been criticizing Microsoft’s designs and irreparability over the years but said Microsoft reached out to the company stating it wanted to improve. “We’ve given their machines 1’s on our repair scorecard,” said iFixit CEO Kyle Wiens in an email to The Verge. Microsoft Surface tablets and laptops have not been particularly easy to fix in the past. A weighted frame that helps to bond the adhesive when reinstalling the Surface screen. Motorola has used iFixit as an official source for its OEM smartphone parts, and so has HTC with its Vive - but for the Microsoft Surface, the tools are available only to members of iFixit Pro (the company’s free wholesale program available to businesses) and Microsoft’s partners.Īvailable tools include a battery cover to protect batteries from getting punctured during repair (preventing fires), a “debonding” cradle to help cut the adhesive holding the screen glass (and prevent accidental over-intrusion), and a weighted frame vise to properly re-adhere a replaced screen. This new partnership is not the first OEM deal for iFixit. IFixit says Microsoft reached out to the company saying it wanted to improve repairability
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